Terms of Service

Novera Digital LLC provides digital marketing services, which may include digital advertising management, search engine optimization, social media management, website design and development, creative services, and analytics and reporting. The specific services provided to a client are set out in the applicable service agreement.

Deliverables, timelines, service levels, and any assumptions are defined in the applicable service agreement or proposal. Work outside the agreed scope may require a separate agreement or additional fees.

Clients are responsible for providing timely access, approvals, information, brand assets, and account permissions required to perform the services, and for ensuring that materials supplied to us do not infringe third-party rights or violate applicable law or platform policies.

Fees, billing frequency, and payment methods are set out in the applicable service agreement. Unless otherwise stated, monthly service fees are billed in advance. Late or failed payments may result in suspension of services.

Services may involve third-party platforms and tools. Advertising platform and media spend are separate from service fees unless otherwise specified in the applicable agreement. Novera Digital LLC is not affiliated with, endorsed by, or acting on behalf of any advertising platform, and is not responsible for third-party platform policies, pricing, availability, approvals, or changes.

Ownership of deliverables transfers to the client upon full payment unless otherwise stated in the applicable agreement. We retain rights to our own pre-existing materials, tools, templates, and processes. Third-party assets remain subject to their own licenses.

Digital marketing performance depends on many factors outside our control, including competition, audience behavior, budget, website quality, market conditions, and platform changes. We do not guarantee rankings, advertising returns, revenue, or other specific outcomes.

Either party may request changes to services. Agreed changes take effect as documented in writing. We may modify website content and standard package contents from time to time; changes to an active engagement are handled under the applicable agreement.

Cancellation and notice requirements are set out in the applicable service agreement and the Cancellation Policy published on this website.

To the maximum extent permitted by law, Novera Digital LLC is not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data. Aggregate liability arising from the services is limited to the fees paid for the services giving rise to the claim during the preceding three months, unless the applicable agreement states otherwise.

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. The parties will first attempt to resolve disputes in good faith. Any dispute that cannot be resolved informally will be handled as set out in the applicable service agreement.

Novera Digital LLC, Tampa, Florida, USA. Questions can be submitted to contact@noveradigital.co or through the website contact form.